Just a year ago, updating military registration data meant visiting a Territorial Recruitment and Social Support Centre (TCC) with a stack of documents and plenty of time to spare. Today, it takes just a few clicks in the Reserve+ mobile application.
Over 4 million Ukrainians have already used the app to update their military registration details, receive electronic referrals to the Military Medical Commission (MMC), explore available vacancies in the Armed Forces, or submit a request for deferment — all without queues, paperwork, or visits to government offices.
What is Reserve+?
Reserve+ is a state-run mobile application for persons liable for military service. It is integrated with Oberih, the unified registry of conscripts, reservists, and those liable for military service. The app transforms complex, paper-based procedures into simple digital actions — from updating personal data and checking registration status to submitting requests.
After one year of operation, Reserve+ has become a convenient tool for daily interaction between citizens and the state in matters of military registration.
Key results:
- 4,000,000 users
- 100,000 applications submitted via the recruitment service
- Over 200,000 electronic referrals to the MMC issued
- 360,000 active deferments granted
What can be done via Reserve+?
- Update military registration data — no need to visit the TCC.
- Find up-to-date military vacancies — the system matches roles based on the user’s skills, education, and preferences.
- Generate an electronic referral to the MMC — proceed to a medical examination and receive results directly in the app.
- Submit a deferment request — available to persons with disabilities, full-time students (including postgraduate and doctoral), and parents of three or more children.
How does the system work?
Reserve+ draws data from Oberih, which is integrated with systems such as the Pension Fund and the Unified Information System of the Social Sphere. As a result, data is verified automatically, and services are provided without paper documentation or waiting times. This ensures transparency and convenience for users, reduces the workload on TCCs, and speeds up decision-making.
What does BRDO have to do with this?
The Better Regulation Delivery Office (BRDO) has supported Reserve+ from its inception. At the request of the Ministry of Defence of Ukraine, BRDO developed the technical specifications for the app, coordinated its implementation, and initiated legislative amendments that allow certain services — including deferment — to be processed automatically if confirmed by relevant registries.
BRDO continues to provide analytical and regulatory support for the development of the service.
What’s next?
Reserve+ continues to scale: new features are being added, the range of available services is expanding, and integration with government systems is improving.
This application is creating a new model of communication between citizens and the state — and is already transforming the experience of millions.